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Request StarShip or ShipGear Support

V-Technologies is committed to providing superior support. 

Please use the form below to submit your issue or you can: 

  • -Call our technical team at: 800-462-4016 during our regular business hours: 
    9:00 AM - 6:00 PM ET Monday through Thursday
    9:00 AM - 5:30 PM ET Friday
    Closed holidays

  • -Email: support@vtechnologies.com

To speak with a representative you will need a support contract or incident on file. Save time and expedite your call - purchase your support incident(s) prior to contacting the support team. Your incident remains open until your issue or problem is closed. Purchased support incidents can be used at any time and do not expire.

We will be in touch within 24 hours.